FY26 Services

Dear MGB OCR/CCI Users,

Happy Fall! Please see below a few announcements/reminders that we would like all CCI study teams to be aware of:

FY26 MGB OCR/CCI Pricing List
Scheduling Tips
Cancellation Reasons Reminders

1. FY26 MGB OCR/CCI Pricing List

Please refer to the attached file below this message to view the CCI FY26 services. We have tried to keep the prices affordable while trying to fund the associated expenses. Therefore, some prices have increased. Please contact us at cci@bwh.harvard.edu for pricing details on each category or for any additional questions or concerns.

2. Scheduling Tips

The following tips will help manage scheduling workflow and appointments. If you have any questions, please contact Polovna Laine, CCI Operations Manager.

Overbook Request

Prior to submitting an overbook, please try to schedule the visit in the CCI scheduling system. You can also check your timeline (homepage) resources before scheduling and submitting an overbook request to see available. Overbooks are a last resort, if alternate time is available, please use the Scheduling system to book your visits in lieu of submitting overbook requests.
If you are unable to schedule on your desired date, an urgent appointment is required, please submit the overbook request and contact Scheduler using this email address: BWHschedulingcci@bwh.harvard.edu
Do not arrive on the floor without a ‘confirmed’ overbook request. If you have not received confirmation, call the Scheduler 617-732-6860

Study Staff Contact Information

Be sure to add contact information in the comment section of the Scheduler system for a courtesy call. If you do not add your contact information, please meet your patient on the floor at the appointment time.

Search Criteria

When scheduling in the CCI scheduling system, please set your search criteria as +/-5 days. This will allow alternate dates and times if your desired day is unavailable.

CCI Outpatient labs

If you are required to conduct sample processing, this can only be done in the lab processing area. Any other arrangements should be made with the outpatient lab supervisor.

Last blood draws & processing should be scheduled no later than 3:00pm at the ACC and CTH and 5:00p at CTC.
Be sure to enter the correct study protocol # and patient information on all tubes and orders.
Any changes to study order must be done in advance & will require PI signature

3. Cancellation Reasons Reminder

Study teams, as a reminder, please be mindful to only use the following cancellation reasons when entering them into the system. Using one of the following reasons will assist CCI in streamlining our procedures. Thank you for your assistance.